{"id":725,"date":"2025-08-28T21:37:51","date_gmt":"2025-08-28T21:37:51","guid":{"rendered":"https:\/\/cwsdemowebsites.com\/moon\/?page_id=725"},"modified":"2025-08-28T21:40:36","modified_gmt":"2025-08-28T21:40:36","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/cwsdemowebsites.com\/moon\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"725\" class=\"elementor elementor-725\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-50d8a7a hero-inner elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"50d8a7a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cddd1a1\" data-id=\"cddd1a1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0ff0f52 elementor-icon-list--layout-inline elementor-align-center elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"0ff0f52\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/cwsdemowebsites.com\/moon\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">home<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/cwsdemowebsites.com\/moon\/refund-policy\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Refund Policy<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-eb7b2b5 privacy-sec elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eb7b2b5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-551571f\" data-id=\"551571f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9e3a424 elementor-widget elementor-widget-text-editor\" data-id=\"9e3a424\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><strong>Refund Policy<\/strong><\/h4><p>We want you to be 100% satisfied with our Services. If there is a problem with the delivery of your Services or you believe there has been an error in billing, please contact us by email at mmwsales1.com or by telephone at 530.273.14497 immediately so that we can help you resolve the issue, provide a refund, or offer credit that can be used for future Services when appropriate.<br \/>When contacting us, please include any details\/photographs relating to the the product you have purchased so that we can ensure you are completely satisfied. Except when state law allows otherwise, all refund requests must be made within 30 days of purchase.<\/p><h4><strong>Canceling or Making Changes to an Order<\/strong><\/h4><p>If you need to make changes to or cancel an existing order, please contact us and we\u2019ll do our best to accommodate your request. Because we work with outside partners for many of our products we can\u2019t always guarantee that changes or cancellations can be made once an order is placed. \u201cChanges\u201d includes adding\/removing items from an order, changing personalization, editing shipping address and changing shipping method.<\/p><h4><strong>Mistakes Made with Personalization &amp; Damaged Orders<\/strong><\/h4><p>Please double check your personalization requests for proper grammar and spelling before placing your order. You can review all personalization requests at checkout before you enter payment. We will personalize EXACTLY how you type in the request. All personalization we do is permanent and cannot be redone or removed from a product. Because of this, we cannot issue replacements for typos or mistakes on the customer\u2019s end.<br \/>If a personalization mistake is made on our end, we\u2019ll gladly issue a complimentary replacement.<br \/>Please inspect your order immediately upon delivery and contact us if there is damage or incorrect personalization. Do not contact UPS, Fedex or USPS directly. We\u2019ll gladly assist with any of these issues, but the sooner you contact us the better. <br \/>All replacement orders shipped due to damage or being lost will be made with the same personalization as the original order.<\/p><h4><strong>Return Policy<\/strong><\/h4><p>We are happy to accept returns on non-personalized items. Return instructions will vary per product, so please contact us for your specific return instructions. Personalized products cannot be returned or exchanged. All returns must be arranged by email or phone before being sent back. All sales are final after 30 days.<br \/>Customers are responsible for paying return shipping &amp; handling. Once we have received your return, we will refund you the purchase price of the item(s). If you received free shipping on your order, your refund will be LESS the amount that it cost us to ship the order to you. Returns being made from outside the US must pre-pay all duties\/custom fees. Failure to do so will result in rejection of the package and forfeiture of the return.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>home Refund Policy Refund Policy We want you to be 100% satisfied with our Services. If there is a problem with the delivery of your Services or you believe there has been an error in billing, please contact us by email at mmwsales1.com or by telephone at 530.273.14497 immediately so that we can help you [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-725","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/cwsdemowebsites.com\/moon\/wp-json\/wp\/v2\/pages\/725","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cwsdemowebsites.com\/moon\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cwsdemowebsites.com\/moon\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cwsdemowebsites.com\/moon\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cwsdemowebsites.com\/moon\/wp-json\/wp\/v2\/comments?post=725"}],"version-history":[{"count":4,"href":"https:\/\/cwsdemowebsites.com\/moon\/wp-json\/wp\/v2\/pages\/725\/revisions"}],"predecessor-version":[{"id":730,"href":"https:\/\/cwsdemowebsites.com\/moon\/wp-json\/wp\/v2\/pages\/725\/revisions\/730"}],"wp:attachment":[{"href":"https:\/\/cwsdemowebsites.com\/moon\/wp-json\/wp\/v2\/media?parent=725"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}