{"id":258,"date":"2026-02-10T22:23:24","date_gmt":"2026-02-10T22:23:24","guid":{"rendered":"https:\/\/cwsdemowebsites.com\/svnteen\/?page_id=258"},"modified":"2026-02-10T22:30:44","modified_gmt":"2026-02-10T22:30:44","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/cwsdemowebsites.com\/svnteen\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"258\" class=\"elementor elementor-258\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ec6eb54 hero-inner elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ec6eb54\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9eecbe2\" data-id=\"9eecbe2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9d6c08a elementor-widget elementor-widget-heading\" data-id=\"9d6c08a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Refund Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-02f669f elementor-widget elementor-widget-text-editor\" data-id=\"02f669f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"mb-12\" data-replit-metadata=\"client\/src\/pages\/privacy.tsx:71:10\" data-component-name=\"motion.div\"><p class=\"text-lg text-muted-foreground\" data-replit-metadata=\"client\/src\/pages\/privacy.tsx:77:12\" data-component-name=\"p\">Last updated: January 2026<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7b26429 privacy-cntn elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7b26429\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ad2ff36\" data-id=\"ad2ff36\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7532f57 elementor-widget elementor-widget-text-editor\" data-id=\"7532f57\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex-1\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:59:6\" data-component-name=\"div\"><div class=\"max-w-7xl mx-auto px-4 py-12\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:60:8\" data-component-name=\"div\"><div class=\"grid lg:grid-cols-[280px_1fr] gap-8\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:77:10\" data-component-name=\"div\"><main class=\"prose prose-invert max-w-none\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:106:12\" data-component-name=\"main\"><section id=\"overview\" class=\"mb-12 scroll-mt-24\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:107:14\" data-component-name=\"section\"><h2 class=\"text-2xl font-bold mb-4 flex items-center gap-3\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:108:16\" data-component-name=\"h2\">Overview<\/h2><p class=\"text-muted-foreground leading-relaxed mb-4\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:112:16\" data-component-name=\"p\">This Refund Policy explains when refunds may be available for fees paid through the Svnteen Residency platform. By using our services and making payments, you agree to the terms outlined below.<\/p><div class=\"shadcn-card rounded-xl border text-card-foreground shadow-sm bg-yellow-950\/20 border-yellow-800\/30 mb-6\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:115:16\" data-component-name=\"Card\"><div class=\"p-6\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:116:18\" data-component-name=\"CardContent\"><h4 data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:117:20\" data-component-name=\"h3\">\u00a0<\/h4><h4 class=\"font-semibold mb-2 text-yellow-500 flex items-center gap-2\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:117:20\" data-component-name=\"h3\">Important Notice<\/h4><p class=\"text-muted-foreground text-sm\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:121:20\" data-component-name=\"p\">All fees paid to Svnteen are for\u00a0<strong class=\"text-foreground\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:122:55\" data-component-name=\"strong\">sourcing and introduction services<\/strong>, not for the property itself. Please read this policy carefully before making any payments.<\/p><\/div><\/div><\/section><section id=\"reservation-fee\" class=\"mb-12 scroll-mt-24\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:128:14\" data-component-name=\"section\"><h2 data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:129:16\" data-component-name=\"h2\">\u00a0<\/h2><h2 class=\"text-2xl font-bold mb-4 flex items-center gap-3\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:129:16\" data-component-name=\"h2\">Reservation Fee (\u00a3500)<\/h2><p class=\"text-muted-foreground leading-relaxed mb-4\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:133:16\" data-component-name=\"p\">The Reservation Fee of \u00a3500 secures exclusive access to a property opportunity for a 24-hour lock period.<\/p><div class=\"shadcn-card rounded-xl border text-card-foreground shadow-sm bg-red-950\/20 border-red-800\/30 mb-6\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:136:16\" data-component-name=\"Card\"><div class=\"p-6\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:137:18\" data-component-name=\"CardContent\"><h3 data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:138:20\" data-component-name=\"h3\">\u00a0<\/h3><h4 class=\"font-semibold mb-3 text-red-400\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:138:20\" data-component-name=\"h3\">Non-Refundable Scenarios<\/h4><ul class=\"text-muted-foreground text-sm space-y-2\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:139:20\" data-component-name=\"ul\"><li data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:140:22\" data-component-name=\"li\">\u2022 You fail to pay the Full Introduction Fee within 24 hours<\/li><li data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:141:22\" data-component-name=\"li\">You change your mind after paying the Reservation Fee<\/li><li data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:142:22\" data-component-name=\"li\">You do not proceed for personal or financial reasons<\/li><li data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:143:22\" data-component-name=\"li\">Your due diligence reveals concerns (this is your responsibility)<\/li><\/ul><\/div><\/div><div class=\"shadcn-card rounded-xl border text-card-foreground shadow-sm bg-green-950\/20 border-green-800\/30 mb-6\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:147:16\" data-component-name=\"Card\"><div class=\"p-6\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:148:18\" data-component-name=\"CardContent\"><h3 data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:149:20\" data-component-name=\"h3\">\u00a0<\/h3><h4 class=\"font-semibold mb-3 text-green-400\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:149:20\" data-component-name=\"h3\">Refundable Scenarios<\/h4><ul class=\"text-muted-foreground text-sm space-y-2\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:150:20\" data-component-name=\"ul\"><li data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:151:22\" data-component-name=\"li\">The landlord\/vendor withdraws the property before you pay the Full Fee<\/li><li data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:152:22\" data-component-name=\"li\">Svnteen is unable to provide the promised introduction<\/li><li data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:153:22\" data-component-name=\"li\">The property details were materially misrepresented by Svnteen<\/li><\/ul><\/div><\/div><p class=\"text-muted-foreground leading-relaxed\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:157:16\" data-component-name=\"p\">If you proceed with the investment, the Reservation Fee is\u00a0<strong class=\"text-foreground\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:158:77\" data-component-name=\"strong\">deducted from the Full Introduction Fee<\/strong>.<\/p><\/section><section id=\"introduction-fee\" class=\"mb-12 scroll-mt-24\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:162:14\" data-component-name=\"section\"><h2 data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:163:16\" data-component-name=\"h2\">\u00a0<\/h2><h2 class=\"text-2xl font-bold mb-4 flex items-center gap-3\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:163:16\" data-component-name=\"h2\">Introduction Fee (Sourcing Fee)<\/h2><p class=\"text-muted-foreground leading-relaxed mb-4\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:167:16\" data-component-name=\"p\">The Introduction Fee is the full amount charged for sourcing and introducing a property opportunity to you.<\/p><div class=\"shadcn-card rounded-xl border text-card-foreground shadow-sm bg-card\/50 border-border\/50 mb-6\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:170:16\" data-component-name=\"Card\"><div class=\"p-6\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:171:18\" data-component-name=\"CardContent\"><h3 data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:172:20\" data-component-name=\"h3\">\u00a0<\/h3><h3 class=\"font-semibold mb-3\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:172:20\" data-component-name=\"h3\">The Introduction Fee is Generally Non-Refundable<\/h3><p class=\"text-muted-foreground text-sm mb-4\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:173:20\" data-component-name=\"p\">Once paid, the Introduction Fee compensates Svnteen for work already completed:<\/p><ul class=\"text-muted-foreground text-sm space-y-2\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:176:20\" data-component-name=\"ul\"><li data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:177:22\" data-component-name=\"li\">Identifying and analysing the property opportunity<\/li><li data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:178:22\" data-component-name=\"li\">Negotiating with landlords and agents<\/li><li data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:179:22\" data-component-name=\"li\">Preparing investment packs and financial projections<\/li><li data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:180:22\" data-component-name=\"li\">Facilitating introductions between parties<\/li><li data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:181:22\" data-component-name=\"li\">Coordinating documentation and communications<\/li><\/ul><\/div><\/div><p class=\"text-muted-foreground leading-relaxed\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:185:16\" data-component-name=\"p\">This work is completed before or at the time of payment, and the fee is earned upon introduction\u2014regardless of whether the transaction ultimately completes.<\/p><\/section><section id=\"eligible-refunds\" class=\"mb-12 scroll-mt-24\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:190:14\" data-component-name=\"section\"><h2 data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:191:16\" data-component-name=\"h2\">\u00a0<\/h2><h2 class=\"text-2xl font-bold mb-4 flex items-center gap-3\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:191:16\" data-component-name=\"h2\">When Refunds Are Available<\/h2><p class=\"text-muted-foreground leading-relaxed mb-4\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:195:16\" data-component-name=\"p\">Full or partial refunds of the Introduction Fee may be available in the following circumstances:<\/p><h3 data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:199:16\" data-component-name=\"h3\">\u00a0<\/h3><h4 class=\"text-lg font-semibold mt-6 mb-3 text-green-400\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:199:16\" data-component-name=\"h3\">Full Refund<\/h4><ul class=\"list-disc list-inside text-muted-foreground space-y-2 mb-4\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:200:16\" data-component-name=\"ul\"><li data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:201:18\" data-component-name=\"li\">The landlord\/vendor withdraws from the transaction through no fault of the investor, and before contracts are exchanged<\/li><li data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:202:18\" data-component-name=\"li\">Svnteen fails to provide the agreed introduction or services<\/li><li data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:203:18\" data-component-name=\"li\">Material misrepresentation by Svnteen regarding property details that significantly affect viability<\/li><\/ul><h4 data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:206:16\" data-component-name=\"h3\">\u00a0<\/h4><h4 class=\"text-lg font-semibold mt-6 mb-3 text-yellow-400\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:206:16\" data-component-name=\"h3\">Partial Refund (Case by Case)<\/h4><ul class=\"list-disc list-inside text-muted-foreground space-y-2 mb-4\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:207:16\" data-component-name=\"ul\"><li data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:208:18\" data-component-name=\"li\">Property becomes unavailable due to circumstances beyond anyone&#8217;s control (e.g., legal issues discovered)<\/li><li data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:209:18\" data-component-name=\"li\">Regulatory or licensing issues that prevent the investment strategy from being viable<\/li><\/ul><h4 data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:212:16\" data-component-name=\"h3\">\u00a0<\/h4><h4 class=\"text-lg font-semibold mt-6 mb-3 text-red-400\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:212:16\" data-component-name=\"h3\">No Refund<\/h4><ul class=\"list-disc list-inside text-muted-foreground space-y-2\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:213:16\" data-component-name=\"ul\"><li data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:214:18\" data-component-name=\"li\">Investor changes their mind or decides not to proceed<\/li><li data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:215:18\" data-component-name=\"li\">Investor fails to complete their own due diligence<\/li><li data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:216:18\" data-component-name=\"li\">Investor is unable to secure financing<\/li><li data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:217:18\" data-component-name=\"li\">Investor breaches the terms of the agreement (e.g., non-circumvention)<\/li><li data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:218:18\" data-component-name=\"li\">Property does not perform as projected (projections are estimates only)<\/li><li data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:219:18\" data-component-name=\"li\">Market conditions change<\/li><\/ul><\/section><section id=\"process\" class=\"mb-12 scroll-mt-24\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:223:14\" data-component-name=\"section\"><h2 data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:224:16\" data-component-name=\"h2\">\u00a0<\/h2><h2 class=\"text-2xl font-bold mb-4 flex items-center gap-3\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:224:16\" data-component-name=\"h2\">Refund Request Process<\/h2><p class=\"text-muted-foreground leading-relaxed mb-4\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:228:16\" data-component-name=\"p\">If you believe you are entitled to a refund, please follow these steps:<\/p><div class=\"space-y-4 mb-6\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:232:16\" data-component-name=\"div\"><div class=\"shadcn-card rounded-xl border text-card-foreground shadow-sm bg-card\/50 border-border\/50\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:233:18\" data-component-name=\"Card\"><div class=\"p-4\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:234:20\" data-component-name=\"CardContent\"><div class=\"flex items-start gap-4\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:235:22\" data-component-name=\"div\"><div class=\"w-8 h-8 rounded-full bg-primary\/20 flex items-center justify-center shrink-0\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:236:24\" data-component-name=\"div\"><strong><span class=\"text-sm font-bold text-primary\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:237:26\" data-component-name=\"span\">1 <\/span>Submit a Written Request<\/strong><\/div><div data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:239:24\" data-component-name=\"div\"><p class=\"text-muted-foreground text-sm\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:241:26\" data-component-name=\"p\">Email\u00a0<a class=\"text-primary hover:underline\" href=\"mailto:refunds@svnteen.com\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:242:34\" data-component-name=\"a\">refunds@svnteen.com<\/a>\u00a0with your account details, transaction reference, and reason for the refund request.<\/p><\/div><\/div><\/div><\/div><div class=\"shadcn-card rounded-xl border text-card-foreground shadow-sm bg-card\/50 border-border\/50\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:249:18\" data-component-name=\"Card\"><div class=\"p-4\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:250:20\" data-component-name=\"CardContent\"><div class=\"flex items-start gap-4\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:251:22\" data-component-name=\"div\"><div class=\"w-8 h-8 rounded-full bg-primary\/20 flex items-center justify-center shrink-0\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:252:24\" data-component-name=\"div\"><strong><span class=\"text-sm font-bold text-primary\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:253:26\" data-component-name=\"span\">2 <\/span>Provide Documentation<\/strong><\/div><div data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:255:24\" data-component-name=\"div\"><p class=\"text-muted-foreground text-sm\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:257:26\" data-component-name=\"p\">Include any supporting documentation that demonstrates your eligibility for a refund under this policy.<\/p><\/div><\/div><\/div><\/div><div class=\"shadcn-card rounded-xl border text-card-foreground shadow-sm bg-card\/50 border-border\/50\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:265:18\" data-component-name=\"Card\"><div class=\"p-4\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:266:20\" data-component-name=\"CardContent\"><div class=\"flex items-start gap-4\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:267:22\" data-component-name=\"div\"><div class=\"w-8 h-8 rounded-full bg-primary\/20 flex items-center justify-center shrink-0\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:268:24\" data-component-name=\"div\"><strong><span class=\"text-sm font-bold text-primary\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:269:26\" data-component-name=\"span\">3 <\/span>Review Period<\/strong><\/div><div data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:271:24\" data-component-name=\"div\"><p class=\"text-muted-foreground text-sm\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:273:26\" data-component-name=\"p\">We will review your request within 10 business days and respond with our decision.<\/p><\/div><\/div><\/div><\/div><div class=\"shadcn-card rounded-xl border text-card-foreground shadow-sm bg-card\/50 border-border\/50\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:281:18\" data-component-name=\"Card\"><div class=\"p-4\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:282:20\" data-component-name=\"CardContent\"><div class=\"flex items-start gap-4\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:283:22\" data-component-name=\"div\"><div class=\"w-8 h-8 rounded-full bg-primary\/20 flex items-center justify-center shrink-0\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:284:24\" data-component-name=\"div\"><strong><span class=\"text-sm font-bold text-primary\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:285:26\" data-component-name=\"span\">4 <\/span>Refund Processing<\/strong><\/div><div data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:287:24\" data-component-name=\"div\"><p class=\"text-muted-foreground text-sm\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:289:26\" data-component-name=\"p\">If approved, refunds are processed to the original payment method within 5-10 business days.<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"shadcn-card rounded-xl border text-card-foreground shadow-sm bg-primary\/5 border-primary\/20 mt-8\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:298:16\" data-component-name=\"Card\"><div class=\"p-6\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:299:18\" data-component-name=\"CardContent\"><h3 data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:300:20\" data-component-name=\"h3\">\u00a0<\/h3><h3 class=\"font-semibold mb-2\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:300:20\" data-component-name=\"h3\">Questions?<\/h3><p class=\"text-muted-foreground text-sm\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:301:20\" data-component-name=\"p\">For any questions about this Refund Policy, please contact us at\u00a0<a class=\"text-primary hover:underline\" href=\"mailto:support@svnteen.com\" data-replit-metadata=\"client\/src\/pages\/refund-policy.tsx:303:22\" data-component-name=\"a\">support@svnteen.com<\/a><\/p><\/div><\/div><\/section><\/main><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund Policy Last updated: January 2026 Overview This Refund Policy explains when refunds may be available for fees paid through the Svnteen Residency platform. By using our services and making payments, you agree to the terms outlined below. \u00a0 Important Notice All fees paid to Svnteen are for\u00a0sourcing and introduction services, not for the property [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-258","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/cwsdemowebsites.com\/svnteen\/wp-json\/wp\/v2\/pages\/258","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cwsdemowebsites.com\/svnteen\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cwsdemowebsites.com\/svnteen\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cwsdemowebsites.com\/svnteen\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cwsdemowebsites.com\/svnteen\/wp-json\/wp\/v2\/comments?post=258"}],"version-history":[{"count":7,"href":"https:\/\/cwsdemowebsites.com\/svnteen\/wp-json\/wp\/v2\/pages\/258\/revisions"}],"predecessor-version":[{"id":273,"href":"https:\/\/cwsdemowebsites.com\/svnteen\/wp-json\/wp\/v2\/pages\/258\/revisions\/273"}],"wp:attachment":[{"href":"https:\/\/cwsdemowebsites.com\/svnteen\/wp-json\/wp\/v2\/media?parent=258"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}