Privacy Policy

At TLA Fencing & Landscapes, we respect your privacy and are committed to protecting your personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This policy explains how we collect, use, and protect your personal information when you visit our website, make an enquiry, or engage our services.

1. What We Collect

We may collect the following details:

• Your full name, email address, and phone number
  
  
• Your property address or job location
  
  
• Any details you include in our enquiry or contact forms
  
  
• Photos or documents you voluntarily provide for quotes or design references
  
  
• Information about your use of our website, such as through cookies or analytics tools
  
  

2. How We Use Your Information

We use your personal information to:

• Provide quotes and respond to your enquiries
  
  
• Schedule and complete fencing and landscaping work
  
  
• Manage invoices, payments, and warranty records
  
  
• Communicate updates about your project or our services
  
  
• Improve our website and customer service experience
  
  

We will never sell or rent your personal data to anyone.

3. How We Store and Protect Your Data

Your information is stored securely and only accessed by authorised personnel when needed.
We use standard security measures to protect against loss, misuse, or unauthorised access.

4. Sharing of Information

We may share limited information with trusted service providers such as subcontractors or suppliers strictly for the purpose of completing your project.
All third parties are expected to handle information in line with Australian privacy laws.

5. Website Cookies

Our website may use cookies to track general browsing behaviour and improve site performance.
Cookies do not personally identify you and can be disabled at any time through your browser settings.

6. Access and Correction

You may request access to the personal information we hold about you or request corrections by contacting us:

TLA Fencing & Landscapes
Email: TLA_landscape_maintenance@outlook.com
Phone: +61 409 957 684
Address: Bli Bli, Sunshine Coast, QLD, Australia

7. Policy Updates

We may occasionally update this policy to reflect legal or operational changes.
All updates will be posted on this page with the revised date.